Thursday, April 30, 2009

WHAT YOU SEE...AND WHAT YOU DON’T
Working behind the scenes


What is important to you when placing an order for a disc? Do you want the best price? Do you want it yesterday? Do you want it to look good and stand out from the rest of the discs out there? Perhaps you want all of these? My goal is to get you a great-looking disc every time, on time.

Daily I struggle with art files to get an optimal print possible on our discs. Each art file is unique and comes with special problems. Rare is the art file that sails through the room without issues. Unless the art is a one color, fonts-outlined, totally vector Illustrator file, I often find myself spending at least 15 minutes, if not more, on preparing it to print.

What do I do with your art file, you ask?

Before I send a proof I strip the file of any unnecessary extras which may cause problems during film creation or printing. I remove all live text, extra colors, templates, layers, and masks. The only items I want left in the file are the ones that are supposed to print.

Next I look for any issues that may come up during printing. Are we supposed to match any packaging pieces? Does the file contain halftones or solid colors made up of 4 color process? Are any colors out of spec and will it look terrible printed? I will also glance through the file and look at the spelling, the placement of art, or see if anything in general looks odd. I may see if I can find any better quality logos if the file contains low quality ones. Overall, I remove and fix all questionable spots to ensure a smooth print.

Then I fix the file to the best of my ability. If there are concerns with the file which will cause issues and I cannot fix them, I make my customer aware. This includes anything with color, quality of print, or low quality of files. Sometimes my emails get very long and detailed, but I want to make sure the customer knows precisely how the disc will print.

So you see, preparing the art is not just plopping something in our template and sending it on its merry way. Before the customer even sees the proof I make sure I know or fix known issues. When I send out the proof I will give all warnings and make sure it is understood how this file will print. I take enormous pride in our printing and the work that comes out of my room and want to make sure the best possible product leaves our building and comes to you.

printing specs & templates

Monday, April 27, 2009

Netflix Streaming: Improving the Quality of the Stream

I recently installed a Netflix Streaming Blu-ray player in a friend's house. The idea seemed pretty seemless until you start digging into it. My first observation was the installation is not something a "non-geek" can do with ease. The player did not have the right firmware out of the box and we had to do a complicated USB download and installation (the USB stick had to be totally clear of any other files).

Once we got the correct software loaded on the player, it worked quickly. You queue up some movies in your Netflix account and select them on your on-screen menu and it starts to stream the video to your blu-ray player within 30 seconds.

My problem was with the quality. There was a "quality bar" indicator that showed us that we only had 2 bars out of 10. Apparently the quality of the video codec streamed to your tv depends on your connection. The streaming of the movies were terrible at 2 bars. Barely watchable.

Here are some tips from Netflix on how to improve the quality: http://blog.netflix.com/2009/03/netflix-trying-for-consistent.html

If you do actually get your player to work, at a watchable quality, you will come to know quickly that a very limited library is available for streaming. That was the most disappointing aspect.

As a videophile, I recommend not hassling with the above. It will likely lead to disappointement.